Privacy policy

 

«01» march 2021 г.

This Personal Information Privacy Policy (hereinafter, the "Privacy Policy") applies to all information that the Site may receive about the User while the User is browsing the Site.

 

1.DEFINITION OF TERMS

1.1.  This Personal Data Privacy Policy (hereinafter, the "Privacy Policy") defines and uses the following key terms:

1.1.1. "Administration of the Website of the Online Store" (hereinafter referred to as "Site Administration" / "Administration"). This is the name of representing "VR Expo World" LLC (hereinafter also - "Organization") specialists (including authorized employees of the Organization), whose duties include management of the site of Internet-shop (hereinafter also - "Site"), including duties to organize and (or) implementation of processing of personal data received at it, as well as determine the purpose of processing of personal data, composition of personal data subject to processing, actions (operations) performed with personal data. To perform these duties, they must clearly understand why personal data is being processed, what personal data must be processed, what actions (operations) must be performed with the received personal data. For the purposes of this Privacy Policy the Organization is the Operator of personal data.

1.1.2. "Personal data" means any information relating directly or indirectly to a specific or identifiable individual (also referred to as a personal data subject).

1.1.3. "Processing of personal data" - any operation (action) or a set of them, which the Administration makes with personal data. They may be collected, recorded, systematized, accumulated, stored, updated (if necessary, update or change), extracted, used, transferred (distribute, provide, access to them), anonymized, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually. 

1.1.4. "Confidentiality of personal data" - mandatory requirement imposed on the Operator or other official working with the User's data, to keep the received information secret (not to disclose personal data to third parties and not to distribute personal data), not to dedicate them to outsiders (other third parties), if the User who provided the personal data has not expressed his consent, and there is no legal basis for disclosure. 

1.1.5. "Online Store Site User" ("User") means a person who accesses the Online Store Site and uses the Site, including the programs and products on the Site. 

1.1.6. "Cookies" - is a short piece of data sent by a web browser or web client to the web server in an HTTP request, whenever the User tries to open a page of the online store. This data fragment is stored on the User's computer. 

1.1.7. "IP address" - the unique network address of a node in a computer network built on the TCP/IP protocol.

 

2.GENERAL PROVISIONS

 

2.1. Viewing (using) the Online Store's website and using its programs and products implies automatic consent to this Privacy Policy and the terms of User's personal data processing. 

2.2. If the User does not accept this Privacy Policy, the User must stop using the Online Store.

2.3. This Privacy Policy applies only to the website of the Online Store. If the User accesses third-party resources through the links on the site, the Organization is not responsible for the User's actions. 

2.4. It is not the responsibility of the Site Administration to verify the accuracy of the personal data that the User has chosen to disclose, which has accepted the Privacy Policy.

 

3.THE SUBJECT OF THE PRIVACY POLICY

 

3.1. According to this Privacy Policy, the Administration of the Internet-shop is obliged not to disclose personal information provided by users who register on the site or place an order to purchase goods, as well as to ensure the absolute confidentiality of this data. 

3.2. In order to provide the personal data allowed for processing under this Privacy Policy, the User fills in the electronic forms located on the site of the Internet-shop. By deciding to provide his personal data by filling in the above forms, the User expresses his consent to their processing freely, of his own free will and in his own interest.  Consent to the processing of personal data may be withdrawn by the User. Personal data of the User to be processed may include the following information: 

3.2.1.  surname, first name, patronymic; 

3.2.2. contact phone; 

3.2.3. email address (e-mail); 

3.2.4. address to which the purchased goods are to be delivered (if required); 

3.2.5. passport series and number (for visiting the showroom, if required);

3.2.6. car number (for visiting the showroom, if required).

3.3. The organization protects the data automatically transmitted when you view ad units and visit pages of the online store with installed on them statistical system scripts ("pixels"). This data includes the following:

3.3.1. User IP address; 

3.3.2. cookie information; 

3.3.3. information about the User's browser (or other program through which advertising is available to the User); 

3.3.4. the time of the User's visit to the site (access to the site); 

3.3.5. the address of the page of the Internet store site where the ad unit is located; 

3.3.6. referrer (previous page address). 

3.4. Disabling cookies by the User may result in the inability to access parts of the Webshop site that require authorization. 

3.5. The online store collects statistics on the IP addresses of all visitors (Users). This information is needed to identify and solve technical problems and to monitor the legality of financial payments. 

3.6. Any other personal information not mentioned above (when and what purchases were made, what browser was used, what operating system was installed, etc.) shall be securely stored and not distributed. The operator ensures the confidentiality of the aforementioned data. Exceptions are the cases specified in clauses 5.2. 5.2 and 5.3 of this Privacy Policy. 

 

4.PURPOSES OF PROCESSING OF THE USER'S PERSONAL INFORMATION

 

4.1. Collection and/or use of the User's personal data by the Administration of the Online Store is carried out for the purposes of: 

4.1.1. identification of the User, who went through the registration procedure on the site of the Online Store to place an order and (or) to purchase the product of this Online Store remotely;

4.1.2. providing the User with access to the personalized resources of the Online Store website;

4.1.3. establishing feedback with the User, which means, in particular, sending inquiries and notifications regarding the use of the Internet-shop site, processing of user requests and applications, providing other services of the Internet-shop;

4.1.4. Determining the location of the User, in order to ensure the safety of payments and prevent fraud;

4.1.5. confirmation of the completeness and accuracy of the data provided by the User;

4.1.6. create an account for making purchases, if the User has agreed to create such an account;

4.1.7. notify the User of the status of his order in the online store; 

4.1.8. processing and receipt of payments, confirmation of tax or tax benefits, disputing payments, determining the appropriateness of granting a particular User a credit line;

4.1.9. Providing the User with the fastest possible solution to possible problems, if they arise when using the online store, through the effective customer and technical support;

4.1.10. timely inform the User about product updates, unique offers, new price lists, news about the activities of the online store or its partners and other information, if the User has provided the relevant consent;

4.1.11. advertisement of goods of the Online Store, in case the User gives the corresponding consent; 

4.1.12. granting the User access to the site or services of the online store, for the purposes of delivery, as well as to receive information about updates and services. 

 

5.METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

 

5.1. Processing of personal data of the User is carried out without time limitation.

In this case, the period of storage of personal data of Users may not exceed the period required to achieve the purposes of processing of personal data of Users. Processing of personal data of Users may be carried out by any means stipulated by law. In particular, by means of information systems of personal data, which may be conducted automatically or without means of automation. 

5.2. By expressing his consent to the provision of personal data in accordance with paragraph 3.2. of this Privacy Policy, the User also agrees to the transfer of personal data processed by the Administration site Internet store to third parties, which include courier services, postal organizations, telecommunication operators solely for the purposes of the order the User, designed them on the site of the Internet store, including product delivery to the address specified by the user. 

5.3. Processed by the Administration of the site personal data may be transferred to the competent authorities of the Russian Federation, only if it is carried out on legal grounds and in the cases and manner prescribed by Russian law. 

5.4. If personal data is lost or disclosed, the User is notified by the Administration of the Internet-shop site. 

5.5. The administration of the site takes the necessary organizational and technical measures to protect personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. 

5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the User.

 

6.OBLIGATIONS OF THE PARTIES

 

6.1. The User's responsibilities include: 

6.1.1. Providing information about personal data necessary to use the site of the online store;  

6.1.2. updating and supplementing the provided information on personal data in case of changes in such data; 

6.2. The duties of the Administration of the Internet-shop site include: 

6.2.1. use (application) of received information only for the purposes specified in Section 4 of this Privacy Policy;

6.2.2. ensuring that confidential information is kept confidential, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish, or disclose in any other possible ways the transferred personal data of the User, except for clauses 5.2. 5.2. and 5.3. of this Privacy Policy;

6.2.3. Taking precautions to protect the confidentiality of personal data of the User in accordance with the procedure generally used to protect this kind of information in the existing business turnover; 

6.2.4. Blocking personal data of the User from the date of application or request of the User or his legal representative, or the authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of unreliable personal data or unlawful actions. 

 

7.LIABILITY OF THE PARTIES

 

7.1. The Administration of the site of the Internet-shop that has not fulfilled its obligations shall be liable for losses incurred by the User in connection with the unlawful use of personal data in accordance with the legislation of the Russian Federation, except as stipulated by paragraphs. 5.2, 5.3. and 7.2. of this Privacy Policy.

7.2. Administration of the site Internet-shop is not responsible for the loss or disclosure of confidential information (personal data of Users), if such information: 

7.2.1.  has fallen into the public domain prior to its loss or disclosure; 

7.2.2. was received from a third party prior to its receipt by the Administration of the Internet-shop site;

7.2.3. was disclosed with the User's consent. 

 

8.DISPUTE RESOLUTION

 

8.1. Before going to court with a claim for disputes arising from the relationship between the User of the Internet-shop site and the Administration of the Internet-shop site, it is mandatory to submit a claim (written offer to voluntarily resolve the dispute).

8.2. Administration of the site Internet-shop within 30 calendar days from the date of receipt of the claim, notify the claimant in writing about the outcome of the claim.

8.3. If an agreement is not reached, the dispute shall be referred to a judicial authority in accordance with the applicable laws of the Russian Federation.

8.4. This Privacy Policy and the relationship between the User and the Administration of the Online Store site is governed by the applicable laws of the Russian Federation. 

 

9.ADDITIONAL CONDITIONS

 

9.1. The Administration of the Internet-shop site has the right to make changes to this Privacy Policy without the consent of the User. 

9.2.  The new Privacy Policy will take effect upon its posting on the Online Store's website, unless otherwise provided for in the new Privacy Policy.

9.3. All suggestions, suggestions, requests or questions regarding this Privacy Policy can be sent via the feedback form at (gettlucky.ru/contacts) or by sending an email to info@gettlucky.ru.